♡ FAQs ♡
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HOW DO I SHOP?
To purchase a product, you simply need to add the items you like to your cart.
HOW WILL I RECEIVE MY PRODUCTS?
As soon as you make your purchase, you will receive your files through your email
WHAT CURRENCY ARE YOUR PRICES AND HOW TO PAY?
All prices are listed in USD. Payment can be made by Debit or Credit card using Stripe, or through a secure Paypal checkout.
WHAT IS YOUR REFUND POLICY
Due to the immediate, digital nature of the products sold, we do not offer refunds or exchanges as digital items cannot be returned.
Please read the product description carefully before you make a purchase and feel free to ask any questions beforehand.
♡ GENERAL QUESTIONS ♡
WHAT IS CANVA?
Canva is an easy-to-use design program for editing design documents. You can use it to create so many things for your business such as social media graphics, videos, eBooks, prints and so much more. It’s similar to Photoshop but much easier to use.
Canva is a drag and drop style program, where you can start with a blank canvas (like an artboard) and choose graphics, text and colors to drop into the space. You can also start with a template, where the design is already done for you.
Blog Pixie has a range of Canva templates available for your business materials such as Instagram post templates, Thank you card templates, Business card templates and more.
WHAT IS A TEMPLATE?
A template is a pre-made design which you can edit yourself. You can change colors, fonts, text, graphics, images as well as move and remove within the design.
Templates are great as the design work is already done for you! Using a template will save you a tonne of time and you can do the fun part, which is styling it up to suit your brand!
I CANT'S UPLOAD MY SHOPIFY THEME
Make sure the file is in ZIP format. if you are using a Mac, it will be automatically extracted; make sure to compress it back into ZIP
DO YOU DO CUSTOM DESIGN?
I am currently unavailable for custom work.
CONTACT US
Not what you are looking for? Contact us and we will reply back within 24 houres